Contact
Get in touch with Craig.
Questions, tour ideas, or just exploring options. Craig replies personally within a day.
Direct contact
- Emailinfo@cannztours.com
- Phone+64 21 1811 570
- WhatsApp+64 21 1811 570
- Based inChristchurch, New Zealand
"No question is too small. I love hearing from people planning their trip."
— Craig Rome
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FAQ
Common questions
If your question isn't here, just ask Craig directly.
How do I book a tour?
Fill out the contact form on this page or email me directly. I'll reply within 24 hours to discuss your interests and put together a custom itinerary.
Are the tours private?
Yes — every tour is fully private. It's just you (and your group) with me as your guide. You're never on a bus with strangers.
Can tours be customised?
Always. Every tour is shaped around your interests, fitness, and schedule. Want to spend longer at a vineyard? Stop more often for photos? Just say.
What's included in the price?
Tours include transport in my vehicle, my guiding, and local knowledge. Entry fees, meals, and activities are typically extra unless specified.
Do you speak Japanese?
Yes. I'm fluent in Japanese and have been guiding Japanese visitors for over 30 years. 日本語でのご案内も可能です。
What's the cancellation policy?
Cancellations made more than 48 hours before the tour get a full refund. Full details are in the Terms of Service.
How many people can join?
My vehicle seats up to 6 passengers comfortably. For larger groups I can arrange additional vehicles.
What should I bring?
Comfortable walking shoes, layered clothing for changeable weather, sunscreen, a camera, and an open mind.
Not sure which tour fits?
Browse the tours, or build one from scratch with Craig.